L’Amour Beauty Company – Odoo Implementation Review

L’Amour Beauty Company – sale of elite hair cosmetics (Compagnia Del Colore, Organethic, Bubblekid and Endoten). There is an LLC and several sole proprietorships.

Installed modules: Sales, CRM, Accounting, Procurement, Warehouse, Projects, Marketing (Marketing Automation, Email Marketing), Salary, Barcode (for TSD work), Motor transport, Events, Surveys.

Integrations: Nova Poshta, Privat Bank, Monobank, Telegram, WhatsApp, IP-telephony (Binotel), Rosetka, Website (online store), Instagram, CheckBox.

Main achievements:

1.         Data migration from the previous system (products (+images, price lists, variants…), contractors, current balances (products, receivables, payables, bank);
2.         Most sales managers work in a mobile application;
3.         When creating an order, the client automatically receives a payment link and an invoice with a QR code. When clicking on the link or scanning the QR code, the client opens the banking application that he has installed with an already typed payment (it has absolutely all the details filled in, including the purpose of the payment). The client only needs to click the Pay button. Automatic creation of an invoice and payment upon payment;
4.         Automatic activation of marketing campaigns (discounts);
5.         The warehouse collects orders (as well as the arrival of goods from the supplier) only using TZD (exclusion of the human factor). After the storekeeper collects the order, all necessary documents are automatically printed that need to be sent with the order;
6.         Shipment priority management;
7.         Delivery types: self-pickup, NP, courier;
8.         Procurement planning;
9.         After the Nova Poshta TTN is formed in Odoo, the client automatically receives a notification. In addition, Odoo automatically sends notifications when: a) the parcel arrives at the NP branch; b) the client has not picked up the parcel within 4 days; c) the client has not picked up the parcel within 7 days. Automatic recording of customer payments when the status of the NP changes
10.       Odoo automatically notifies customers of their debts;
11.       Marketing. All marketing campaigns (mailings) are created in Odoo. In the same module, you can analyze how this promotion worked (e.g. How many letters were sent, how many were delivered, how many were opened, how many new leads arrived, how many new deals were formed, new orders (quantity + amount);
12.       Instagram. Publishing new posts, correspondence with customers via Direct (from the Odoo system).
13.       When creating an order, the source (e.g. B2B site, Rozetka) and sales team are automatically filled in. Thanks to this, you can analyze sales by source (B2B site, B2C site, Bot Lyamurchik, Rozetka, Managers) and teams (Managers, Retail);
14.       Development and integration with TG bot;
15.       Integration with WhatsApp. Configuring message templates;
16.       Fixing odometer readings for fuel compensation;
17.       Automatic bank statement posting (without accountant involvement)

Current situation:

• Launching a retail outlet;
• Launching a website on Odoo.