Company:
Lakshmi Cosmetics UA
Ukrainian brand of professional cosmetics for beauty and care.
What happened?
Before implementing digital solutions, the company had a number of manual processes that made it difficult to control customers, sales, and document flow. The team used separate tools for each process, which did not allow for effective business management.
What were the tasks/goals during the implementation:
- Automate CRM, retail sales and document flow processes
- Establish integration with fiscal systems (PRRO Vchazno) and automate work with payment documents
- Optimize work with customers and track all processes in real time
What was implemented?
Odoo with key modules:
- CRM — for effective customer relationship management
- Sales — automation of the sales process and order processing
- Document flow — digitalization of all business processes related to payment documents and fiscal checks
- Integration with PRRO Vchazno and payment documents
Features of application:
- Customizing Odoo to the specific needs of the company
- Integration with fiscal systems to automate check processing
- Easy management of all document flow and integration with payment systems
- Transparent implementation process with constant 24/7 support from the ERP Consulting team
Result:
Lakshmi Cosmetics UA received a fully automated management system, which significantly reduced the amount of manual work. All information is stored in a single system, which allows you to control processes in real time. The team’s efficiency has increased, and thanks to integrations with PRRO and payment systems, work with fiscal documents and accounting has been significantly simplified.
