A successful project does not end when it starts working. To continuously improve your Odoo system, we support you with customizations, extensions, maintenance and updates or offer general advice. In short, our customer service is very flexible.
Services included in our after-sales service agreement
Permanent consultant
The consultant who advised you during the project will also support you in the future.
Priority support
In our after-sales service contract, error reports and other requirements take priority.
Consultation packages
Depending on the contract, monthly terms and volumes of service are already included in the tariff.
Hourly rate discount
Get an additional discount on the hourly rate for additional extensions and support.
24/7 support
We are one of the few Odoo partners that can provide 24/7 support.
Updating the Odoo system
We update your individual developments to the new version of Odoo for free.
Choose your convenient tariff
Perfect when…
- …no Odoo Community or Enterprise systems yet
- …you want a system right now
- … now there is no time to understand and I want someone to help in everything
- …up to 3 free hours of initial discovery and setup
- …you want to work in your system with your data and spend a small budget
- …you would like to have a coach and help with all organizational issues at the beginning of automation
Typical order fulfillment time from initial inquiry to launch: 1-2 Weeks
Typical volume: 24 hours
*the tariff is intended for the initial user of the system, in this amount the set amount is set for the initial setup of the system with the complete set of blocks with input of initial data.
Perfect when…
- …you already have an Odoo Community or Enterprise system
- …you want the pace of work to be completely flexible
- …now you have a limited amount of time to spend on systems
- …up to 3 free hours of initial discovery and setup *²
- …you want to stretch your budget
- …you want to “pay as you go”
Typical order lead time from initial inquiry to launch: 1-4 Weeks
Typical volume: 50 Hours
**the tariff is intended for a running system, in this amount of volumes are set for the support and development of the system according to the needs of users
Perfect when…
- …you want the design to better take into account your shared goals
- …you want us to coordinate multiple business functions simultaneously
- …you need user confidence and technical support
- …you prefer a fully structured approach to your project
- …you want to build your systems from scratch
- …you want full Agile project management
Typical order lead time from initial inquiry to launch: 4-8 weeks
Typical volume: from 120 hours
***the tariff is intended for the launch of the system using Agile technology and includes the scope for carrying out 1-2 steps for the launched system, the needs of customers differ greatly according to this, each step and its implementation are agreed individually
